![]() Its innovative design includes an LED display and contactless payments, which conveniently lets customers pay, tip, and check out without having to share your phone. Take your business on the go with the new QuickBooks Card Reader so you never miss a sale. To resolve, select Return to Payment Selection and charge the credit card again. Transaction CanceledĪ connection timeout in getting your customer’s signature cancels a transaction. The QB 21 and QB 31 readers have a different way to enter the card than what the illustrations may otherwise show. If not, repeat the steps above.Īdditionally, if you're having issues processing a payment, verify that you're inserting the chip into the slot or swiping the side with the magnetic stripe. To resolve, Go to Transactions menu, then see if the charge went through. If you remove the credit card before the Transaction Complete screen appears, the charge may not go through. Get help with common issues Transaction Interrupted
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